What is high intensity and high power laser therapy?

High-Intensity or High Power Laser Therapy (also commonly known as Class 4 Laser Therapy) is a non-invasive treatment that uses focused light energy to promote cellular repair, reduce inflammation, and alleviate pain. Unlike low power lasers (also known as cold lasers, Class 3 Lasers, or Class 2 Lasers) that may have some of the same wavelengths (a component in depth and physiological effect), high power lasers deliver higher power outputs, enabling deeper penetration energy delivery and faster therapeutic results for a wide range of conditions, hence improving many outcomes over lower class lasers. Therapeutic laser therapy is commonly used by chiropractors, physical therapists, athletic trainers, and other doctors for musculoskeletal conditions.

What is shockwave therapy?

Shockwave Therapy is a non-invasive treatment that uses acoustic waves to stimulate healing, reduce pain, and improve mobility. It works by increasing blood flow, breaking down scar tissue, and triggering the body’s natural repair processes. Shockwave therapy is commonly used by chiropractors, physical therapists, athletic trainers, and other practitioners for musculoskeletal conditions, such as plantar fasciitis, tendonitis, and chronic joint pain.

How can laser therapy or shockwave therapy benefit my practice?

Adding laser or shockwave therapy to your practice allows you to offer advanced, non-invasive treatments that attract new patients, expand your services, and generate additional revenue. Explore our Solutions Page to see how these therapies can improve patient outcomes and clinic profitability.

What is the difference between high power lasers (Class IV Lasers) and low power lasers (Class II and III Lasers)?

Class 4 lasers are high-powered devices (>500mW, FDA) capable of delivering more energy in less time, allowing for deeper tissue energy penetration, and faster treatment sessions. By contrast, Class 2 and 3 lasers (low power lasers or cold lasers) operate at lower power levels, making them more effective for superficial applications and temporary pain relief. This distinction makes Class 4 lasers the preferred choice for advanced therapeutic needs by delivering the maximally beneficial dosage to influence the condition for both healing and pain. The information provided on this website is for educational purposes only and should not be considered medical advice or a substitute for consultation with a licensed medical professional.

What is the difference between different types of shockwave therapy?

Shockwave therapy comes in two main types: (1) Radial and (2) Focused (also “defocused” using similar focal technology). Radial shockwaves (high-pressure acoustic sound waves) spread energy across a broader area and are ideal for superficial to deeper conditions, while focused shockwaves penetrate deeper into tissues with no superficial stimulation of sensation. Radial pressure wave shockwave therapy is commonly preferred by medical professionals as it is a non-invasive, low-risk therapy that promotes healing for a wide range of conditions. Medray’s Medwave Softshock devices (radial pressure shockwave) combine versatility, precision, and power, making them effective for various clinical needs. Medray products are intended for use by licensed healthcare professionals. The information provided on this website is for educational purposes only and should not be considered medical advice or a substitute for consultation with a licensed medical professional.

Are there any side effects to high power laser (Class 4 Laser) therapy, and does it hurt?

Therapeutic laser therapy is non-invasive and safe when used by trained professionals and in fact is one of the lowest contraindicated side effect modalities in the clinic setting. Most patients experience no pain during treatment, only a mild warming sensation as the laser penetrates the tissue and in fact, many feel benefit within a single treatment, improving over subsequent treatments. Unlike surgical lasers, therapeutic lasers are designed to heal without cutting or burning. Side effects, such as temporary redness, are rare when applied appropriately and resolve quickly. The information provided on this website is for educational purposes only and should not be considered medical advice or a substitute for consultation with a licensed medical professional.

Privacy Policy

Medray values your privacy and is committed to protecting the personal information of all licensed healthcare providers who visit or purchase from our website. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from medraylaser.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, referring websites, search terms, and your interactions with the Site. This is referred to as “Device Information.” We collect Device Information using technologies such as:

Cookies – data files that may include an anonymous unique identifier
Log files – track actions on the Site and collect data such as IP address, browser type, and timestamps
Web beacons, tags, and pixels – electronic files used to record browsing behavior

When you create an account or make a purchase, we collect certain details such as your name, billing and shipping address, payment information (e.g., credit card details), email address, phone number, and professional license verification where applicable. This is referred to as “Order Information.” “Personal Information” in this policy refers to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

Fulfill orders (including processing payment, shipping, and confirmations)
Communicate with you
Screen orders for potential fraud or risk
Provide customer support, updates, and relevant product information
Send marketing or promotional content, in accordance with your preferences

We use Device Information to help identify potential risks and fraud, and to improve and optimize the Site’s performance and user experience.

Sharing Your Personal Information

We share your Personal Information with third parties only when necessary.

We use Google Analytics to better understand how visitors use our site. Learn more about how Google uses your data here: https://policies.google.com/privacy. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also disclose your information to comply with applicable laws and regulations or in response to lawful requests (e.g., subpoenas or search warrants).

Sharing for Advertising Purposes

Medray Laser does not sell personal information for monetary compensation. However, we may share certain information with third-party advertising partners to provide you with relevant marketing and advertisements.

You may opt out of this sharing by:

Adjusting your cookie preferences (if applicable)
Using browser-based opt-out tools
Contacting us at info@medraylaser.com

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Do Not Track

We do not change our data collection or usage practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you are located in the European Union, you have the right to access, update, or delete the personal information we hold about you. To exercise these rights, please contact us using the information below. Note that your data may be transferred outside of Europe, including to the United States and Canada, in order to fulfill our services.

Advertising & Lead Generation

We use online advertising campaigns (including search ads, display ads, remarketing, and paid social) to generate leads and contacts for our services. When you submit contact information (such as name, email, or phone number) through a form on our website, you may be contacted via email, phone, or SMS (if you have provided consent) regarding your inquiry, appointments, or relevant services.

Services Covered by Our Advertising Package

Google Ads Search Campaign Management
Display and Remarketing Campaigns
Conversion Tracking & Call Tracking Setup
Lead Management & Reporting Dashboards

If you would prefer not to be contacted for these services or have your data excluded from remarketing, please email us at info@medraylaser.com, and we will honor your request.

SMS Communications

If you opt in to receive SMS communications from Medray Laser & Technology, you may receive text messages related to your inquiry, appointments, or occasional promotional updates. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or request assistance by replying HELP. Your information will be used in accordance with this Privacy Policy. We do not sell personal information for monetary compensation. Consent to receive SMS messages is not a condition of purchase. SMS communications are only sent to users who have explicitly opted in via our website forms.

Data Retention

We retain Order Information for our records unless and until you request that we delete it.

Changes

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes.

Contact Us

If you have questions, concerns, or would like to make a complaint about our privacy practices, please contact us at:

Email: info@medraylaser.com
Address: Medray, 4732 A1 Osage Beach Pkwy
Osage Beach, MO 65065
United States

(573) 745-1086